HYOUKA AI Concierge Selected for TOKYO MICE Technology Guidelines

The HYOUKA AI Concierge has been officially selected for the TOKYO MICE Technology Implementation Guidelines, published by the Tokyo Metropolitan Government and the Tokyo Convention & Visitors Bureau (TCVB).

MICE event organizers using technologies listed in these guidelines may be eligible for 100% of the implementation costs up to ¥30 million from the Tokyo Metropolitan Government.

Solving Key Challenges at Events & Conferences

Visitor Frustrations

"I get tired of wandering the expo after an hour..." "Event info is too long to read..."

Too much information, hard to know where to start
Can't find staff or help desks when needed
Difficult to access the latest updates and changes

Exhibitor Challenges

"We pay a lot, but get poor-quality leads..."

Visitors can't find the right booths, missing potential matches

Staff Challenges

"We spent too much time on trivial inquiries..."

Manuals updated too frequently, hard to find the right info
Carrying paper manuals or searching PDFs is impractical
Spending too much time on repetitive attendee inquiries

How HYOUKA Works

Everything runs on the visitor's own smartphone. No app download needed, just scan a QR code at the venue for an AI-powered concierge in 30+ languages.

Boost Customer Satisfaction

Personalized Experience - Event plan tailored to each individual
No-download app for events - AI-driven UI with interactive maps, program views, notifications
Find info in your language - Naturalistic chat with real-time access to updates

Reduce Staff Burden

More efficient staff - Less time on trivial inquiries
Improved communication - Share information in the visitor's language
Improved team work - Team board and notifications for effective collaboration

Expected Results

3X Quality Leads - AI intelligently connects visitors with the most relevant exhibitors

-40% Wasted Time - Less aimless wandering, more relevant booth visits

-72% Inquiry Workload - Automate trivial, repetitive inquiries

Based on a 6-hour event with 4h effective floor time and 12 booth visits (25% relevance, 5% quality lead ratio), improved to 5h and 15 visits (60% relevance, 12% lead ratio). Inquiry reduction assumes 80% of inquiries are trivial, of which 90% can be automated.

Message from CEO Aki Kutvonen

"As a foreigner living in Japan, going to exhibitions meant facing everything in Japanese with hundreds of booths. With so many exhibitors I quickly became tired. I'm sure there were better matches but it was just unrealistic to talk to everyone. That experience led me to think of a system where anyone can efficiently find what matters most." - Aki Kutvonen

HYOUKA Concierge - AI Solution for MICE Events

Download detailed materials →

Available Subsidies

Organizers hosting international conferences or exhibitions in Tokyo can apply for the Next-Generation MICE Event Funding Subsidy to help cover technology implementation costs up to 30M yen with subsidy rate of 100%. Contact TCVB for subsidy inquiries

About TCVB

The Tokyo Convention & Visitors Bureau is a public-interest foundation promoting Tokyo as a global destination for tourism and business events. Under the vision "To be a TOKYO chosen by the world," TCVB works to attract travelers and events while improving the visitor experience.

Make Your Next MICE Event Smarter

HYOUKA Concierge is listed in the TOKYO MICE Technology Guidelines, with subsidies available.