HYOUKA AI Concierge was interviewed for Event Biz Vol. 43's special feature "Event Business × AI"
An overview of the HYOUKA AI Concierge interview, a look at the Event Biz special feature, and an introduction to our product.
Our HYOUKA AI Concierge was featured in an interview in the specialist magazine Event Biz Vol. 43, published on May 31, 2026!
About the Event Biz Vol. 43 Special Feature: Event Business × AI
The evolution of AI is expected to bring major changes to how events are planned, run, and produced. This special feature spotlights how AI streamlines operations, the creative potential to elevate visitor experiences, and the range of solutions that solve real on-site challenges. It explores, from multiple angles, how the industry is co-creating with AI to generate new value.
Interview Highlights
In the article, our CEO Aki and co-founder Banno talk about the HYOUKA AI Concierge, what inspired its development, and their outlook on the future of AI and events.
Event Biz Vol. 43 official page
We'd be delighted if you picked up a copy and gave it a read.
Key Features of the HYOUKA AI Concierge Featured in the Article
As introduced in the article, our HYOUKA AI Concierge is an AI support tool that raises MICE visitor satisfaction while solving the full range of operational challenges.
Greater Convenience for Visitors and Dramatically More Efficient Operations
AI automatically handles high-volume FAQ responses, schedule management, and more, significantly reducing the load on on-site staff.
- Multilingual chat support for visitors — from simple questions to tailored recommendations
- Event-planning tools that improve flow and exploration across the exhibition
- Favorites and a dynamic, easy-to-read overview map
- Real-time information-sharing tools for staff
- Globally minded design that accounts for allergy information and dietary diversity
…and many more features.
Beyond that, the AI analyzes data such as conversation logs to surface visitors' hidden needs, delivering insights that feed directly into the planning and marketing of your next event.
About the Magazine: What Is Event Biz?
Event Biz is a specialist magazine focused on the business of attracting incentive travel, international conferences, and events and exhibitions (MICE). Alongside the excitement and business ideas that emerge from MICE, events, and exhibitions, it shares the professional perspectives of the people working in the industry — a publication dedicated to exploring the potential of a MICE business that delivers significant economic impact both in Japan and abroad.
🚀 Bring the HYOUKA AI Concierge to your event
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![[IME2026] Thank You for Visiting Us at the International MICE Expo](/_next/image?url=https%3A%2F%2Fdatailo-website.s3.ap-northeast-1.amazonaws.com%2Fimages%2Fcovers%2Fime2026_booth.png&w=3840&q=75)